Display Board Replacement Process:
With your order of the 6.0 replacement display board, you will receive:
- Your new display board replacement kit, boxed.
- Two copies of your display board order.
- A pre-paid shipping label so that you may easily return the old display board to General Filters.
Once You Have Completed The New 6.0 Display Board Replacement:
- Use the box from the new display board and place the old display board inside.
- IMPORTANT: Include one copy of the order inside the box.
- Seal the box and affix the return label on the outside, over the previous shipping label.
- Take the box to your nearest shipping location to return.
Your Refund (Purchase Amount + Shipping):
- IMPORTANT: You must return your old display board within 30 days to receive a full refund.
- IMPORTANT: Be sure to include a copy of your order with your return.
- Make a note of your tracking number for safe delivery of your return.
- Once we confirm receipt of your old display board, we will contact you to refund the amount of your new display board purchase plus shipping.
If you have questions, please call our offices at (866) 476-5101.